FAQ

How much are your arrangements and/or custom gifts?

Look no further -- click here for AA&Co.'s pricing for all services!

 

How can I place an order?
Arrangement orders or digital designs for custom gifts can be placed online via the “Place An Order” tab.

Do you ship your arrangements or custom gifts?
Yes! AA&Co. is currently finalizing shipping logistics for our gift basket arrangements and custom gifts -- if you are interested in shipping an order, kindly contact me prior to completing an order request form!

Where are you located?
I am currently based in Prince George's County, Maryland. My specific address will be provided upon completion of your arrangements for those who request pick up orders! Visit the Contact page for your reference.

How far in advance should I place my order?
AA&Co. requests at least 2 weeks in advance, with respect to the nature of my availability. Some orders may require more time to allow access to specific gifts and products related to your arrangement! Last-minute orders can be completed, with additional fees to expedite your gift's completion.

How do I cancel or change an order I already placed?

Due to the uniqueness of every order and COVID-19 effects on supplies, all orders are final and there are no returns, changes, or cancellations.   

Can I customize my arrangement?
Yes, absolutely! AA&Co. loves making every special event even grander with our customizable arrangements. Please use the Place An Order feature to create a custom arrangement or e-mail me for more details.

What size do your arrangements come in?

AA&Co.'s Arrangements orders are created in three sizes, and selection is based upon the client's choosing and/or content and quantity of gifts included. Here are the sizes offered:

PRO arrangements: created with a standard-sized basket, typically plastic or textured fabric (approx. 12" x 9" x  14").
DELUXE MINI arrangements: larger than the PRO arrangements, created with a more durable sized basket, typically wooden or textured fabric (approx. 15" x 11" x 7").
DELUXE arrangements: the largest gift, created with a durable, wooden basket (approx. 23" x 17" 9").

What payment methods do you accept?

If you wish to proceed with your order, a 50% NON-REFUNDABLE DEPOSIT is required within 24 hours of receiving a confirmation e-mail. I accept the following payment methods: Apple Pay and Zelle. If you have not paid at least a deposit (or paid in full), I will not start on your order or reserve time until so.

frequently asked questions